Identity Verification (KYC)

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Identity Verification (KYC) Identity verification (called KYC – Know Your Customer) is mandatory to use all Binance features, including those necessary for qPilot.

Why is verification needed?

  • It is required by law under international financial regulations.
  • It protects your account from unauthorized access.
  • It unlocks essential features like deposits, withdrawals, and trading.

Verification Levels Binance has different verification levels. For qPilot, you need to complete at least the Intermediate Verification. Intermediate Verification includes:

  • Personal data (name, surname, date of birth, address).
  • ID Document.
  • Facial recognition.

Verification Procedure

  • Log in to your Binance account. Enter email and password. Complete any security verifications.
  • Start identity verification:
    • Click on the profile icon (top right).
    • Select “Identification” or “Verify”.
    • Or: look for the yellow banner saying “Verify Now” on the dashboard.
    • Select Country of Residence:
      • Choose your country of residence.
      • Click on “Continue”.
    • Enter your personal data: You will be asked to fill in:
      • Name (as on the document).
      • Surname (as on the document).
      • Date of birth.
      • Nationality.
      • Full residential address (Street and number, City, Zip Code, Province).
    • ⚠️ ATTENTION: The data must match exactly those on the document you will upload. Even a small difference can cause verification rejection.
    • Choose the document type: You can use ID Card (front and back), Passport, or Driver’s License (front and back).
    • Upload document photos: You can proceed in two ways:
    • Option A – From smartphone (recommended): Binance will show you a QR code. Scan it with your smartphone. You will be redirected to the mobile app or phone browser. Follow instructions to photograph the document.
    • Option B – From computer: Upload existing photos of your document or use the webcam to take photos.
    • Complete facial recognition: After uploading the document, you will need to complete face verification.
      • Use smartphone (easier and faster).
      • Follow on-screen instructions: Center your face in the frame ; they might ask you to turn your head or make specific movements ; ensure you are in a well-lit place.
    • Wait for verification: Click on “Submit” to complete the procedure. You will receive a confirmation that the request is being processed. Verification usually takes from a few minutes to 24 hours. You will receive an email when verification is complete.

    What to do after verification

    • Verification approved: You will receive a confirmation email. You will see the “Verified” status in your profile. You can now proceed with the next steps!
    • Verification rejected: You will receive an email with the reason. Check the rejection reasons (e.g., unreadable document, mismatched data). You can try again immediately by correcting the errors.
    • Common problems:
      • Blurred photo or reflections;
      • Entered data different from document;
      • Expired document;
      • Facial recognition failed.

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